Privacy Policy
Last Updated: February 2026
At Kaizen Stay-Inn, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (kaizenstayinn.in) or book accommodation with us.
1. Information We Collect
Personal Information
When you make a reservation or contact us, we may collect:
- Full name
- Email address
- Phone number
- Government-issued ID details (for check-in verification)
- Billing address
- Payment information
- Special requests or preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information to:
- Process and confirm your bookings
- Communicate with you about your reservation
- Send booking confirmations and updates via email/SMS
- Provide customer support and respond to inquiries
- Improve our website and services
- Send promotional offers and newsletters (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service Providers: Payment processors, email service providers, and IT support companies who assist in our operations.
- Legal Authorities: When required by law, court order, or government regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL/TLS encryption for data transmission
- Secure storage of sensitive information
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Analyze website traffic and usage patterns
- Provide personalized content
You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting and legal purposes.
8. Your Rights
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us using the details provided below.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: kaizenstayinn@gmail.com
- Phone: +91 7576929555
- Address: LoomSoo-Iung New Hills, Jowai, West Jaintia Hills District, Meghalaya 793150
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.